KPI view

One KPI, every industry.

Definition

Referral conversion rate

The referral conversion rate measures the proportion of referrals who make a first purchase after receiving an invitation or referral code. It assesses your brand's ability to convert a referral into an actual acquisition. A good rate reflects a clear promise, a well-positioned advantage and a frictionless purchasing journey for the referred customer.

Formula
Referrals who made a purchaseTotal referrals invited
×100
By industry

Referral conversion rate by sector

Sector valueChange vs previous quarter
Home & Decoration
39.6%+3.5 ptsvs Q2 2026
Sports
34.6%
Beauty & Fitness
31.4%+1.8 ptsvs Q2 2026
Food & Beverages
30%-0.17 ptsvs Q2 2026
Apparel & Accessories
28.4%-2.4 ptsvs Q2 2026
Health & Supplements
28%-3.3 ptsvs Q2 2026
Distribution

Where do programs stand?

Distribution of programs · Pet Food & Accessories
Each bar = share of programs
Average25.5%
  • Below median
  • Median → Top 10%
  • Top 10%
  • Median 23.8%
  • Top 10% 44.1%
  • Best-in-class 49.9%
Median23.8%
Top 10%44.1%
Best-in-class49.9%
0%13.6%27.2%40.9%54.5%
Referral conversion rate

Programs that stand out

An offer friends act on
Analysis coming soon

A clear referee offer strong enough to turn the invitation into a first order.

Nudged before the code expires
Analysis coming soon

An automated sequence (e-mail, SMS, WhatsApp) that nudges inactive referees before their code expires.

A frictionless first order
Analysis coming soon

A smooth, mobile-first referee journey, from clicking the link to paying.